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iPhone 13 Pro Max Screen Replacement

Published by TurboFix, Hyderabad · Last updated · 2 sources

Apple iPhone 13 Pro Max

Quick answer

A cracked or faulty iPhone 13 Pro Max display is normally fixed by replacing the complete 6.7-inch OLED display assembly. Ask for a panel that keeps 120 Hz ProMotion. Face ID keeps working if its parts weren't damaged in the drop, and a non-genuine display shows as "Unknown Part" in Settings > General > About.

The iPhone 13 Pro Max has a 6.7-inch Super Retina XDR with ProMotion OLED display behind Ceramic Shield front glass. When it cracks, stops responding to touch or shows lines, the usual fix is a complete display assembly replacement — but not every dark or glitchy screen is a broken screen, so we test first.

This page covers what to look for on an iPhone 13 Pro Max specifically, what can and can't be fixed by a new screen, and what to check before you book a doorstep visit or bring the phone to our studio in Nampally.

Advice that applies to every iPhone — data safety, what to check before booking and common causes — is in our iPhone screen replacement guide; this page focuses on what's specific to the iPhone 13 Pro Max.

Serving all of Hyderabad and Secunderabad at your doorstep, with pickup and delivery, or at our walk-in studio: Bharat Nagar, Aghapura, Nampally, Hyderabad, Telangana 500001.

TurboFix is an independent service provider. We are not Apple, not an Apple Authorised Service Provider, and not affiliated with or endorsed by Apple Inc. iPhone is a trademark of Apple Inc.

IPhone 13 Pro Max screen replacement at a glance

Display
6.7-inch OLED, up to 120 Hz
Front glass
Ceramic Shield
Price
Quoted for your iPhone 13 Pro Max after inspection, before any work starts
Warranty
3, 6 or 12 months depending on the part grade — confirmed with your quote
Where
Doorstep visit, pickup and delivery, or walk-in at our Nampally studio
Payment
After the service · cash, UPI, cards

How do I know my iPhone 13 Pro Max screen needs replacing?

  • A crack across the notch area, sometimes with Face ID failing after the same drop

What makes the iPhone 13 Pro Max different for this service?

  • Display: 6.7-inch Super Retina XDR with ProMotion (OLED) behind Ceramic Shield front glass, with a notch for the TrueDepth camera.
  • ProMotion: the original panel refreshes at up to 120 Hz. Some replacement panels only run at 60 Hz — ask which one you're being quoted.
  • Parts history: the iPhone 13 Pro Max lists the display in Settings > General > About. Apple says a non-genuine display shows as "Unknown Part" there; it doesn't stop the phone working, but Apple notes it can affect trade-in value.
  • As with the 13 Pro, the 13 Pro Max's original panel runs at up to 120 Hz. Confirm whether the replacement you're quoted keeps ProMotion; a 60 Hz panel will feel noticeably less smooth.

How does screen replacement differ across the iPhone 13 series (2021)?

The iPhone 13 series shrank the notch and brought ProMotion to the Pro models. When these phones launched, iFixit reported that a screen swap without moving a small chip from the original display disabled Face ID; Apple later changed this in a software update. Keep the iPhone 13 Pro Max on current iOS before and after any screen work.

Pro Max models have the largest panel in their generation, so a Pro Max screen is always its own part — never shared with the smaller Pro.

What should I check on my iPhone 13 Pro Max before booking?

  • The iPhone 13 Pro Max went on sale in September 2021, so unless it was bought much later or has extended cover, it's likely outside Apple's one-year limited warranty. You can confirm at checkcoverage.apple.com.

What do we test on your iPhone 13 Pro Max before handing it back?

These checks are chosen for the iPhone 13 Pro Max's hardware, so features this model has are confirmed working after screen replacement:

  • Face ID set-up and unlock
  • 120 Hz ProMotion scrolling
  • MagSafe alignment and wireless charging
  • Ring/Silent switch
  • Parts and Service History entry for the display

What should I expect after the iPhone 13 Pro Max service?

We test touch across the whole screen, brightness, True Tone, the proximity sensor (screen should switch off when held to your ear on a call) and Face ID before handing the phone back. We also check smooth scrolling to confirm the refresh rate. If a non-genuine part was used, Settings > General > About will show "Unknown Part" for the display — that's expected.

How does the iPhone 13 Pro Max compare for screen replacement?

How does the iPhone 13 Pro Max compare for screen replacement?
ModelDisplay
iPhone 13 Pro Max6.7-inch OLED · up to 120 Hz · notch
iPhone 13 mini5.4-inch OLED · 60 Hz · notch
iPhone 136.1-inch OLED · 60 Hz · notch
iPhone 13 Pro6.1-inch OLED · up to 120 Hz · notch
iPhone 12 Pro Max6.7-inch OLED · 60 Hz · notch
iPhone 14 Pro Max6.7-inch OLED · up to 120 Hz · Dynamic Island · Always-On

None of these models matches the iPhone 13 Pro Max on every point above, so screen replacement is quoted specifically for the iPhone 13 Pro Max.

How does iPhone 13 Pro Max screen replacement work at TurboFix?

  1. 1

    Check and test

    We inspect the iPhone 13 Pro Max, confirm Face ID and touch status, and rule out board or power faults.

  2. 2

    Quote and part grade

    You get a price and the part grade (with its warranty period) before we open the phone.

  3. 3

    Replace the display

    The old display is removed, any parts that stay with your phone are transferred, and the new assembly is sealed with fresh adhesive.

  4. 4

    Test with you

    Touch, brightness, True Tone, proximity and Face ID are checked before you pay.

IPhone 13 Pro Max screen replacement: frequently asked questions

Will Face ID still work after a iPhone 13 Pro Max screen replacement?

It should, provided the Face ID parts weren't damaged in the original accident. The TrueDepth parts that power Face ID sit at the top of the phone and are paired to the logic board; a careful screen replacement works around them rather than replacing them. We check Face ID before we start, so you know beforehand if the drop already affected it — a new screen can't bring back Face ID if those parts are damaged.

Will my iPhone 13 Pro Max show an "Unknown Part" message after the new screen?

If the replacement isn't a genuine Apple display installed through Apple's process, yes — Settings > General > About will list the display as "Unknown Part". Apple states this doesn't affect your ability to use the phone. We'll tell you which part grade we're quoting so there are no surprises.

Will the replacement screen keep 120 Hz ProMotion on my iPhone 13 Pro Max?

Only if the replacement panel supports it. The iPhone 13 Pro Max's original Super Retina XDR with ProMotion panel refreshes at up to 120 Hz, but some lower-cost panels are 60 Hz only. Ask us to confirm the refresh rate of the part in your quote; we can test it with you after fitting by scrolling and checking that motion looks smooth.

My iPhone 13 Pro Max screen is cracked but works — can I wait?

You can, but cracks in front glass usually spread, sharp edges can cut, and on an OLED panel like the iPhone 13 Pro Max's a crack can let pressure reach the panel and start black ink-like spots. If the image is perfect and touch works everywhere, a screen protector over the crack buys time; once you see lines or spots, the panel is damaged too.

Does a screen replacement affect True Tone on the iPhone 13 Pro Max?

It can. Apple's own guidance is that with a non-genuine display, True Tone might not work correctly and colours may look too warm or too cool. After fitting, check Settings > Display & Brightness for the True Tone switch and compare a white page with your old screen if you remember it.

Does the iPhone 13 Pro Max use the same screen as other iPhone 13 models?

No. The iPhone 13 Pro Max's 6.7-inch display isn't shared with the iPhone 13 mini, iPhone 13 and iPhone 13 Pro, so it needs its own part.

How much does iPhone 13 Pro Max screen replacement cost?

We don't publish a fixed price for the iPhone 13 Pro Max because it depends on the part grade you choose and current availability. You get a firm quote after we inspect the phone and before any work starts, and you pay only after the service.

Is the iPhone 13 Pro Max still water resistant after the screen is replaced?

Apple rates the iPhone 13 Pro Max IP68 (up to 6 metres for 30 minutes) when new. Once a phone has been opened, nobody can honestly guarantee that rating again, even with fresh adhesive. Treat the phone as no longer water resistant and keep it away from water.

Sources

Model facts on this page were checked against these sources in October 2026. Prices are not listed because they depend on the part and are quoted after inspection.

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