Question 1

How long does a typical service visit take?

Accepted Answer

Most common services — screen replacements, battery swaps, charging port fixes — are done in 20–45 minutes at your doorstep. Complex jobs like water damage service or motherboard service may take 2–4 hours or up to a day.

Question 2

Do you offer home pickup and delivery in Hyderabad?

Accepted Answer

Yes, within Hyderabad. Book online, choose doorstep service, and we handle the rest — same-day in most cases.

Question 3

Do you use genuine OEM parts?

Accepted Answer

We use OEM (Original Equipment Manufacturer) quality parts as standard. Genuine Apple parts are available for an extra charge. We'll always tell you exactly which parts we're using before the work begins.

Question 4

What warranty do you offer on services?

Accepted Answer

All service work carries a 6-month warranty. If the same issue recurs within 6 months due to parts or workmanship, we resolve it free. Physical damage and new issues are not covered.

Question 5

Will my data be safe during service?

Accepted Answer

We only access components relevant to the service. Our technicians never access your files, photos, or apps. We recommend backing up before any service visit as a precaution.

Question 6

Do I pay before or after the service?

Accepted Answer

You receive a confirmed quote before any work begins. Payment is made after the service is complete and you're satisfied with the result. No payment before work.

Question 7

Is doorstep mobile service safe?

Accepted Answer

Yes — our technicians are trained, background-verified, and carry professional equipment. If we can't resolve the issue, you don't pay for it.

Question 8

What payment methods do you accept?

Accepted Answer

Cash, all UPI apps (GPay, PhonePe, Paytm), credit/debit cards, and net banking.

Question 9

Do you service all mobile phone brands?

Accepted Answer

Yes — we service all major brands including Apple iPhone, Samsung Galaxy, OnePlus, Xiaomi, Vivo, Oppo, Realme, Motorola, Google Pixel, and Nothing phones.

Question 10

Which Hyderabad areas do you cover?

Accepted Answer

We cover 80+ Hyderabad areas including Gachibowli, Madhapur, HITEC City, Banjara Hills, Ameerpet, Kukatpally, Secunderabad, Dilsukhnagar, LB Nagar, Kompally and all major localities.

Everything You Want to Know

Service Process

Parts & Quality

Warranty & Policies

Data & Security

Payment Methods

Your Phone Deserves
The Best Care